Conclave 2021 has ended

Create Your Own Event

Conclave 2021

8:00am CDT

Appraisal I & II State Room 3Laura Stanley, CGA Instructor • Joel Hassler, CGA

10:00am CDT

Registration Lonestar Prefunction

1:00pm CDT

AGS Testing and CGA Exam State Room 3Laura Stanley, CGA Instructor • Joel Hassler, CGA

4:30pm CDT

New Member Reception Houston B & C

5:00pm CDT

Mentor Mixer Houston B & CUNI Diamonds

6:00pm CDT

Guilds Party Houston B & CJewelers Mutual Group

6:30am CDT

JFC Rings of Strength Charity 5K Foyer by The Draft

9:00am CDT

Navigating the Challenges of Family Business Transition and Succession Planning San Antonio BBill Boyajian Spotlight Speaker: Teamwork & Employee Engagement Houston B & CDean Lindsay Traditional Sapphires "Blue & Padparadscha" vs. Non-Traditional "Peach and Teal" San Antonio ASheahan Stephen GIA Hands-On: Country of Origin Determination - Emerald State Room 3Aaron Palke Professional Headshots Lonestar PrefunctionPlatinum Guild International

10:00am CDT

Networking Break Lonestar Prefunction

10:30am CDT

Attracting, Recruiting, Hiring, and Retaining the Best Team San Antonio APhillip N. Bosen CGA Clinic Lonestar C4Laura Stanley, CGA Instructor • Joel Hassler, CGA Light at the End of the (Diamond) Tunnel: Building Your In-House Diamond Brand With AGS Laboratories San Antonio BJohn Carter, CGA • Abe Sherman Spotlight Speaker: Rocking the Customer Experience and Customer Service Houston B & CDean Lindsay

11:30am CDT

Networking Break Lonestar Prefunction

12:00pm CDT

Opening Keynote Luncheon Lonestar BallroomApolo Ohno • Jewelers Mutual Group

2:00pm CDT

Coffee and Dessert Break Lonestar PrefunctionWells Fargo

2:30pm CDT

How to Maximize Your Business Potential State Room 1Shelia Bayes • Adam Gerety • David McDonald • Tina Olm • Mark Smelzer Team Success – How Digital Marketing and Your In-Store Sales Team Work Together to Level-up Your Business Houston AAlexandra Brown • Ben Smithee Transparency in the Jewelry Supply Chain San Antonio ASheahan Stephen • Linus Araque • Lester Oehler • Tiffany Stevens, Esq. • Sara Yood Why Bother Becoming a CGA? San Antonio BLaura Stanley, CGA Instructor • Marc Altman • Susan Barnett, CGA • Catherine Fitzgibbon, CGA GIA Hands-On: The Microworld of Spinel State Room 3Nathan Renfro

3:30pm CDT

Networking Break Lonestar Prefunction

4:00pm CDT

Aleah's Favorite Sales Tips from a Life in Jewelry San Antonio AAleah Arundale Everything You Need to Know About Rubies, Sapphires, Emeralds, and How to Sell Them Houston AJack Abraham How to Maximize Your Business Potential State Room 1Shelia Bayes • Adam Gerety • David McDonald • Tina Olm • Mark Smelzer Never Waste a Good Crisis San Antonio BAbe Sherman The TA DA of Teamwork Houston B & CJoel Zeff

6:30pm CDT

Suppliers' Showcase and Reception Lonestar BallroomThe Centurion Jewelry Show

9:00pm CDT

Trivia Night Brought to you by the AGS Young Titleholders The ParlorGrandview Klein Diamonds

8:00am CDT

Josh Linkner Breakfast Lonestar BallroomJosh Linkner • Wells Fargo

9:45am CDT

Networking Break Lonestar Prefunction

10:15am CDT

5 Reasons Pearl Jewelry Will Increase Your Sales State Room 1Jennifer Heebner Follow Your Inner Light: Fluorescence as a Unique Selling Proposition San Antonio BWade Abel, CG • Rebecca Foerster • Roland Krainz • Alexis Padis, CGA Guilds Council Meeting Lonestar C4 Miner to Jeweler: Ammunition for the Sales Counter San Antonio ABjorn Merisheki, RS • Jonathan Farnsworth, CG • Melissa Quick, CSA • Ben Smithee Spotlight Session: The Story-Driven SALES PERSON Houston B & CKelly Swanson GIA Hands-On: Country of Origin Determination - Ruby State Room 3Aaron Palke

11:15am CDT

Networking Break Lonestar Prefunction

11:45am CDT

Gem Sciences Committee Meeting Lonestar C4 Risky Business: How Anti-Money Laundering Requirements Really Work San Antonio BSara Yood • Melissa Quick, CSA • Tiffany Stevens, Esq. Spotlight Session: The Story-Driven SALES PERSON Houston B & CKelly Swanson

12:45pm CDT

Networking Break Lonestar Prefunction

1:00pm CDT

Robert M. Shipley Award® Luncheon Lonestar BallroomGIA

2:30pm CDT

Coffee and Dessert Break Lonestar PrefunctionWells Fargo

3:00pm CDT

Featured Session: Cross-Cultural Selling in a Global Marketplace Houston B & CKrish Dhanam How to Sell Colored Gemstones State Room 1Doug Hucker Increasing Your Appraisal Department Revenue San Antonio AJoel Hassler, CGA Managing the Menagerie: Understanding the Legal Use of Wildlife Materials in Jewelry San Antonio BTiffany Stevens, Esq. • Sara Yood State of the Industry Houston ACharles Stanley GIA Hands-On: The Microworld of Spinel State Room 3Nathan Renfro

4:00pm CDT

Networking Break Lonestar Prefunction

4:15pm CDT

Cyber Crime Effects on the Retail Industry San Antonio BGreg Holland-Merten Featured Session: Training for Transformation: Diversity, Equity, and Inclusion Houston B & CKrish Dhanam KISS: Keep It (Color) Simple & Sell Houston ARachel Merisheki, CG • Roger Dery, RS • Ginger Dery, RS Working Parent Panel Brought to You by the AGS Young Titleholders State Room 1Sarah Russell, CG • Lisa Bridge, CG • Maria Brown, RJ • Mark Klein • Niveet Nagpal, CG

5:30pm CDT

Vendor Roundtable San Antonio A

8:00am CDT

Amelia Rose Earhart Keynote Breakfast Lonestar BallroomAmelia Rose Earhart • Alrosa USA

9:45am CDT

Networking Break Lonestar Prefunction

10:15am CDT

Clienteling in the New World Houston ABrandon Wright • Ryan Blumenthal Featured Session: Life Would Be Easy If It Weren't For Other People Houston B & CConnie Podesta Membership Committee and Recruitment & Retention Task Force Meeting Lonestar C4 Mine to Design (Show and Tell) San Antonio BHayley Henning • Lika Behar • Erica Courtney • Victor Velyan The Science, the Art, and the Business of Faceting Colored Gemstones San Antonio AJohn Bradshaw GIA Hands-On: Country of Origin Determination - Sapphire State Room 3Aaron Palke

11:15am CDT

Networking Break Lonestar Prefunction

11:45am CDT

Alarm Response: Treat Every Alarm Like It’s Real State Room 1Larry Spicer Featured Session: Life Would Be Easy If It Weren't For Other People Houston B & CConnie Podesta The 2021 Marketing Mix: Tailored Strategies for Independent Retail Jewelers Houston AGus Garcia Young Titleholders Committee Meeting Lonestar C4

1:00pm CDT

Titleholders Luncheon Lonestar BallroomAGTA

2:30pm CDT

Coffee and Dessert Break Lonestar PrefunctionWells Fargo

3:00pm CDT

Education Committee Meeting Lonestar C4 Selling Bigger Better San Antonio BAdam Graham, CSA • Melissa Hirneise • Niveet Nagpal, CG • Trish Roberson Spotlight Session: CRACK THE CODE ON TRUST Houston B & CPamela Barnum Underappreciated Gemstones San Antonio AIsabelle Corvin, CG

4:15pm CDT

Design & Retail Trends 2021 San Antonio BJen Cullen Williams • Lenore Fedow • Benjamin Guttery • Persephone Maglaya Spotlight Session: CRACK THE CODE ON TRUST Houston B & CPamela Barnum

7:00pm CDT

President's Party Lonestar BallroomAGS Laboratories